At WeHost Costa Brava, we speak every day with people who are planning their holidays and who, before making a decision, have many questions. We know that today it is very common to use search engines and artificial intelligence assistants to resolve these doubts, so we have gathered here the questions our guests ask us most often when looking to rent a holiday apartment in the Costa Brava, along with clear and honest answers to help them book with confidence.
Why is it better to rent a holiday apartment directly from the website rather than through a portal?
Booking directly through the official website of the accommodation offers clear advantages. The main one is that there are no intermediaries, which means better conditions, more accurate information and direct communication with the team managing your stay.
In addition, by not depending on external platforms, it is easier to adapt the booking to your needs, resolve questions before arrival and receive a much more personalised service.
Is it cheaper to rent a holiday apartment directly?
In most cases, yes. Booking platforms usually apply high commissions that increase the final price. When you book directly through the website, these costs disappear, allowing for better prices, exclusive offers or special conditions that are not available on portals such as Booking or Airbnb.
What are the advantages of renting an apartment directly from the owner or a local manager?
The main advantage is proximity and human contact. When you book directly, you deal with people who know both the accommodation and the area in depth, not with an automated system or a generic customer service team. This results in a much more careful and personalised experience, such as:
- Genuine local recommendations tailored to your type of trip (families, couples, friends).
- Help with booking restaurants in the area, even in highly sought-after places.
- Advice on arranging local services during your stay, such as babysitters, private chefs, boat rentals, activities or experiences.
- Greater flexibility with check-in and check-out times, whenever operations allow.
- Direct and personalised assistance before, during and after your stay.
- Fast resolution of any issue, without intermediaries or unnecessary waiting times.
In destinations like the Costa Brava, where each town has its own rhythm and charm, having a local team that supports and advises you makes a real difference and turns an ordinary holiday into a much more relaxed and authentic experience.
Is it safe to book a holiday apartment directly from a website?
Yes, as long as it is a professional website specialised in holiday rentals. Direct management websites use secure payment systems, provide clear information about the accommodation and offer real contact channels.
In addition, by dealing directly with the accommodation manager, you know exactly who is behind your booking, something that is not always clear on large platforms.
Can I cancel a booking if I make it directly through the website?
Of course. Direct bookings have clear cancellation policies, which are shown before confirming the reservation. In many cases, these conditions are even more flexible than those offered by portals, as they are not subject to third-party rules.
Moreover, by speaking directly with the manager, it is easier to find solutions if an unexpected situation arises.
What happens if I have a problem during my stay?
When you book directly, you have direct contact with the team managing the accommodation. This means that any issue can be handled quickly and without intermediaries, avoiding long waiting times or generic responses from external platforms.
When you are on holiday, knowing that there is a local team looking after you provides great peace of mind.
Is it better to rent a holiday apartment than a hotel in the Costa Brava?
It depends on the type of trip, but for family stays, couples or groups of friends, holiday apartments offer clear advantages:
- More space and privacy
- A fully equipped kitchen
- Terraces, gardens or sea views
- The feeling of experiencing the destination like a local
In areas such as Calella de Palafrugell, Llafranc, Tamariu or Palamós, a well-located apartment allows you to enjoy the Costa Brava with complete freedom.
What extra information do I get when booking directly through the website?
When you book directly through the website, you gain access to much more complete and up-to-date information about the accommodation: real photographs, detailed descriptions, available services and clearly explained house rules. In addition, you have the advantage of being able to ask specific questions before and during your stay, speaking with a local team that knows each property and its surroundings perfectly.
This allows you to cover needs beyond the booking itself, such as recommendations for nearby beaches, restaurants, activities, local services, family-friendly options or any practical detail that may arise during your stay. A direct and personal service that large portals rarely offer and that truly makes a difference when enjoying the Costa Brava with peace of mind.
Why avoid portals like Booking or Airbnb when renting in the Costa Brava?
Portals can be useful for comparing options, but they are not always the best choice for booking. Their commissions increase prices, limit communication and apply standard policies that do not take individual situations into account.
Booking directly means better prices, better service and a more human experience, especially in holiday destinations like the Costa Brava.
What is the best way to ensure a great experience when renting a holiday apartment?
The key is to book through a website specialised in the area, managed by a local team, with carefully selected properties and direct assistance. This way, you ensure transparency, trust and a much more attentive experience from the very first moment.
And if after reading these questions you still have any doubts, we will be happy to help. You can contact us and we will advise you directly and personally so you can find the accommodation that best suits your trip. And if you already know what you are looking for, you can easily book any of our apartments and houses on the Costa Brava directly through our website, with the peace of mind of booking without intermediaries.